Collection & Delivery

Simply make an order for the retrieval of your media, or records and we look after the rest. All our Drivers are fully uniformed and Garda-cleared, thereby giving you the added reassurance that your information is in safe hands.

GRM has a fully equipped fleet of vehicles dedicated to ensure that you get your documents when you need them.

In addition to our physical delivery service, we also offer a Scan on Demand service, where we scan your documents and email them to you within 30 minutes of your request.

The following flow chart details how we conduct our Collection & Delivery services:

Collections Process

1. Boxes and barcodes delivered to your office.
2. Documents, files or tapes are placed in boxes at your offices and each box is assigned a unique barcode.
3. An inventory of the box contents is prepared (by you or by GRM).
   **The whole of Step 3 is known as “ Cataloguing / Indexing ”. It can be quite time-consuming, but if you do not have time to do this, GRM will do it for you. **
4. Inform GRM that boxes are ready for collection.
5. Boxes are collected by fully trained, uniformed, Garda-cleared personnel and scanned on-site with one of GRM’s Portable Data Transmitter at your offices to confirm collection. (This is where the audit trail starts.)
6. Boxes are securely transferred back to GRM’s secure storage facility.
7. GRM’s Barcode Tracking Database, RS~SQL is updated electronically to confirm the journey of your boxes.
8. Box barcodes are scanned to reflect their location in our unique warehouse locations.
9. RS~SQL Database is updated to reflect warehouse locations.

Deliveries Process

1. You identify boxes, files or tapes that you require.
2. Inform GRM of items required for delivery and the timeframe in which you want delivery.
3. GRM process your request.
4. GRM’s Portable Data Transmitters are updated with your request details along with the warehouse location of your boxes.
5. Items picked from shelves and verified electronically, to ensure the correct boxes have picked.
6. Items loaded onto secure GRM delivery vehicle.
7. Items scanned on delivery at your premises and a receipt is electronically produced by our Portable Data Transmitter, which verifies the details of what was delivered and confirms that delivery occurred within the required timescale.
8. When you have finished with your boxes, GRM will collect them again return them to our secure storage facility.

Call Freephone 1800 946 398 now for a free evaluation!