General Statement

This statement relates to the privacy practices of Glenbeigh Records Management in connection with its web site.

Our web site contains links to other sites. Glenbeigh Records Management is not responsible for the privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements on other web sites you visit which collect personally identifiable information. This privacy statement applies solely to information collected on our web site.

Your Right to Privacy

Glenbeigh Records Management fully respects your right to privacy in relation to your interactions with this website. Where a user voluntarily provides personal information in response to a questionnaire or survey, the data will be used for research or analysis purposes only.

Collection and Use of Technical Information

For general web browsing no personal information is revealed to us, although certain statistical information is available to us via our internet service provider. This information may include:

• The logical address of the server you are using
• The top level domain name from which you access the Internet (for example, .ie, .com, .org etc.)
• The type of browser you are using.
• The date and time you access our site
• The Internet address used to link to our site
• Clickstream data which shows the traffic of visitors around this web site (for example, pages accessed and documents downloaded)
• Some of the search criteria that you are using.

Some of the above information is used to create summary statistics which allow us to assess the number of visitors to the different sections of our site, discover what information is accessed most frequently, inform us on future design and layout specifications, and help us make our site more user friendly.

No information is collected that could be used to identify individual website visitors. For example, we may count the number of visitors to the different pages of our website to help make them more useful to visitors. This information does not identify you personally.

It is the policy of Glenbeigh Records Management never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard).

You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of with the Data Protection Acts, 1988 and 2003.

Data Protection

The Data Protection Acts, 1988 and 2003 confer rights on individuals in regard to the privacy of their personal data as well as responsibilities on those persons holding and processing such data.

Glenbeigh Records Management is subject to both of these Acts. The Data Protection Acts set out the rights of individuals and also the responsibilities of those, including Glenbeigh Records Management, who hold the data. Glenbeigh Records Management holds data on all users who use this site where it is submitted. This data can be either personal data or non-personal data. Personal data for Data Protection purposes refers to data of a living individual. This data can be held on computers or in manual files. The person in Glenbeigh Records Management with responsibility for meeting our obligations under the Acts is called the Data Controller.

The Data Protection Commissioner's Website offers an explanation of the rights and responsibilities under the Data Protection Acts and information is also available from the Data Protection Commissioner's Office at:
Block 6,
Irish Life Centre,
Lower Abbey Street ,
Dublin 1.
You can contact the Data Protection Commissioner's Office by email info@dataprotection.ie or by phone 01 8748544.

Making a Data Protection Access Request to Glenbeigh Records Management

You can make a data protection access request in writing to the Web Master at the address shown below or by e-mailing info@grm.ie. Your request should be as specific as is possible to enable us to identify where the particular data is held. A response to your access request will issue to you as soon as is possible.

There are certain exemptions contained in the Data Protection Acts that restrict the right of access and allow for a refusal of a request. An appeal against a refusal can be made direct to the Data Protection Commissioner.

If you have any enquiries concerning Data Protection in Glenbeigh Records Management please contact us at 01 822 7161, by email at info@grm.ie or by writing to the Data Controller in Glenbeigh Records Management at the following address:

Webmaster,
Glenbeigh Records Management,
Damastown Way,
Damastown Business Park,
Dublin 15,
Ireland.

Use of Technical Information

Cookies are files which are transferred to your computer’s hard disk by a website. Cookies can store information about your preferences and other information which you need when you visit a website. Glenbeigh Records Management uses cookies to monitor our website traffic, to ensure better service levels and in order to provide you with certain features such as the customised delivery of certain information. To prevent the use of cookies you should activate the facility which is available in most web browsers that enables a user to deny or accept cookies.

Statistical and analytical information collected through the standard operation of our internet servers and logs provides us with general and not individually specific information. Glenbeigh Records Management will make no attempt to identify individual users, or to associate any technical information collected with any individual user.

Disclaimer

Glenbeigh Records Management, its directors, employees, servants and agents, affiliates or other representatives and their respective parent and subsidiary companies, shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consents.

You should be aware that where you link to another website from the Glenbeigh Records Management website, that Glenbeigh Records Management has no control over that other website. Glenbeigh Records Management has no responsibility for the privacy practices of other websites.

Glossary of Technical Terms Used

Web Browser

A web browser is software that allows a user to access and view web pages. Examples are Microsoft Internet Explorer, Netscape Navigator, Firefox and Opera.

Domain Name

A domain name is the text name corresponding to the numeric IP address of a computer on the Internet. For example, http://www.grm.ie/ is a domain name. A domain name is unique.

IP Address

IP Address stands for Internet Protocol Address. Each machine connected to the Internet has a unique address. The IP address takes the form of a series of four one- to three-digit numbers separated by dots, for example, 192.1.1.5 is an IP address.

Cookies

Cookies are small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.