GRM’s Customer Service team are available 24/7 and are only a phone call away. You can be assured that all customer service agents are well-versed in our strict procedures and protocols, and that they are trained to the highest level in order to efficiently respond to your queries.
In fact, our procedures and protocols were so good, that we were accredited with the ISO 9001:2008 quality mark, the model for quality assurance in production, installation and servicing.
This prestigious certification has been achieved thanks to GRM’s commitment to excellence and the hard-work of all of our employees to meet this exacting international standard, a commitment few companies in the Records Management industry can match.
By meeting these rigorous standards, GRM ensures that every project undertaken receives maximum attention and results in the highest level of customer satisfaction. We are confident that this will make GRM even stronger in the marketplace. We understand that your reputation depends on it.